Privacy Policy

This Privacy Policy applies between you, the User of this Website, and WorkforceFlow AI Ltd, the owner and provider of this Website. WorkforceFlow AI Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website and our services. Please read this Privacy Policy carefully.

1. Definitions

Data: Collectively all information that you submit to WorkforceFlow AI Ltd via the Website or Services. This definition incorporates, where applicable, the definitions provided in applicable Data Protection Laws.

Cookies: A small text file placed on your computer or device by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

Any applicable law relating to the processing of personal Data including, but not limited to
  • UK GDPR
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)
  • and any successor legislation.

UK GDPR The retained EU law version of the General Data Protection Regulation ((EU) 2016/679) as it forms part of the law of England and Wales.

WorkforceFlow AI Ltd, we or us A company incorporated in England and Wales.

User or you A company Any third party that accesses the Website and is not either:
  • employed by WorkforceFlow AI Ltd and acting in the course of their employment;
  • engaged as a consultant or service provider accessing the Website in connection with the provision of services.

Website The website operated by WorkforceFlow AI Ltd and any associated sub-domains unless expressly excluded by their own terms and conditions.

2. Interpretation

In this Privacy Policy, unless the context requires otherwise:

  • Singular includes plural and vice versa
  • References to clauses include sub-clauses
  • references to persons include companies, organisations and partnerships;
  • “Including” means “including without limitation”
  • Headings do not form part of this policy

Scope of this Privacy Policy

3.This Privacy Policy applies only to the actions of WorkforceFlow AI Ltd and Users with respect to this Website and Services. WorkforceFlow AI Ltd acts as the data controller under applicable Data Protection Laws.

4.For the purposes of applicable Data Protection Laws, WorkforceFlow AI Ltd is the “data controller”. This means that WorkforceFlow AI Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data We May Collect

5.We may collect the following Data from you:

  • Name
  • Company name
  • Job title
  • contact information including email addresses and telephone numbers;
  • Billing and payment details
  • Business profile information
  • Account login details
  • Usage data
  • IP address
  • browser type and version;
  • operating system;
  • pages visited and interaction data;
  • marketing and communication preferences
  • cookies and tracking information.

How We Use Your Data

6.We may use your Data for the following purposes:

  • providing and managing access to our Services;
  • user authentication and account administration;
  • generating quotations, invoices and workflows;
  • customer support and service communications;
  • analytics and service improvement;
  • fraud prevention and security monitoring;
  • complying with legal and regulatory obligations;
  • marketing communications where permitted by law.

Legal Basis for Processing

7.We process your Data under one or more of the following legal bases:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate business interests;
  • consent, where require

Marketing Communications

8.Where legally permitted, we may send you marketing communications relating to our products and services.

  • opt out at any time;
  • unsubscribe using links provided in emails;
  • contact us directly to withdraw consent.

Sharing Your Data

9.We may share your Data with:

  • employees, contractors and professional advisers;
  • cloud hosting and infrastructure providers;
  • payment processors;
  • analytics providers;
  • customer support providers;
  • regulatory authorities where legally required.

We will only share Data where necessary and subject to appropriate safeguards.

Cookies

17.This Website uses Cookies and similar technologies to improve user experience, provide essential functionality and analyse usage.

18.We may use the following categories of Cookies:

Strictly Necessary Cookies

Required for the operation of the Website and platform functionality.

Analytics Cookies

Used to analyse visitor behaviour and improve performance.

Functional Cookies

Used to remember preferences and settings.

Marketing Cookies

Used to deliver relevant advertising and measure campaign effectiveness

19.Before non-essential Cookies are placed on your device, you will be presented with a cookie consent mechanism.

  • accept Cookies;
  • reject non-essential Cookies;
  • customise preferences.

You may withdraw consent at any time.

Contact Us

WorkforceFlow AI Ltd
Email: privacy@workforceflow.ai

Cookie Schedule
Strictly Necessary Cookies

Cookie Purpose

Session Cookie Maintains secure user sessions and authentication

Analytics Cookies

Cookie Purpose

Helps us understand how users interact with the Website

Functional Cookies

Cookie Purpose

Stores user preferences and settings

Marketing Cookies

Cookie Purpose

Delivers relevant advertisements and measures engagement